Chevy FAQ for Columbus, OH - Your Questions Answered

 

    At Dave Gill Chevrolet, we understand how stressful collision damage can be-from navigating insurance requirements to getting your vehicle safely back on the road. Our certified technicians, transparent communication, and commitment to high-quality repairs ensure you always know what to expect. Below are answers to our most frequently asked questions. If you need additional help,     our team     is always available to assist. 

 

1. How long does collision repair typically take?

 

    Repair times vary depending on parts availability, the extent of the damage, and insurance processing. During your estimate appointment, we provide a projected completion date and keep you updated throughout the repair. 

 

2. When will my car be ready?

 

    You'll receive a realistic pickup estimate during your consultation. If hidden issues appear once repairs begin-such as rust or internal structural damage-we'll notify you immediately and adjust the timeline accordingly. 

 

3. Will my vehicle be the same after repairs?

 

    Yes. We use factory-approved OEM parts and certified repair procedures to restore your vehicle's appearance, safety, and performance. When complete, your vehicle should look and drive as it did before the accident. 

 

4. Why do repair cost estimates vary between shops?

 

Estimates often differ based on:

 
       
  • OEM parts vs. aftermarket parts
  •    
  • Technician training and certifications
  •    
  • Quality of repair equipment and materials
  •    
  • Hidden damage discovered during disassembly
  •  
 

    We provide transparent, written estimates and explain all recommended repairs so you know exactly what to expect. 

 

5. Do you work with insurance companies?

 

    Yes. We coordinate directly with insurance providers to streamline the claims process. You may need to provide documentation or approvals, but we handle most communications on your behalf. 

 

6. Am I responsible for costs insurance won't cover?

 

    If your policy does not fully cover the repairs-due to deductibles, depreciation, or coverage limits-you are responsible for the remaining balance. We review all costs with you before work begins. 

 

7. Will collision repairs affect my factory warranty?

 

    No. Repairs completed with OEM-approved parts and certified technicians preserve your vehicle's manufacturer warranty. 

 

8. How can I be sure the repairs are done correctly?

 
       
  • OEM-certified replacement parts
  •    
  • Factory-trained technicians
  •    
  • Manufacturer-approved equipment
  •    
  • Step-by-step inspections during repair
  •    
  • Full documentation of work performed
  •  
 

We are always happy to walk you through your specific repair plan.

 

9. Do you repair all makes and models?

 

    Yes. While we specialize in Chevrolet and GM vehicles, our collision center is equipped to repair most makes and models using the appropriate manufacturer procedures. 

 

10. What should I bring to my repair appointment?

 

To help the process go smoothly, bring:

 
       
  • Insurance information and claim number (if applicable)
  •    
  • Vehicle registration or title
  •    
  • Photos or documentation of the damage
  •    
  • Your keys and any personal items removed from the vehicle
  •  
 

11. How do you protect my vehicle while it's in your care?

 

    Your vehicle is stored securely and protected during repairs. We safeguard both the interior and exterior, and perform thorough inspections-inside and out-before returning the vehicle to you. 

 

    If you have a question not listed here or would like to schedule a free estimate, call     866-89-CRASH or visit            Dave Gill Chevrolet    . We're here to make the collision repair process smooth, clear, and stress-free.